 |  | 
Questions or Comments?
Email: sales@GraphingCalculators.net
Phone: (775) 206-1287
Fax: (775) 206-1264
Snail Mail Address
Inman Quests 32 Morse Street Asheville, NC 28806
Please do not send product returns without return authorization! To obtain a return authorization and instructions, please email returns@GraphingCalculators.net. Please read the section below on returns for more information.
Orders by Mail or PayPal
If you wish to purchase products from us by mail, please send a cashier's check, money order, or school check (no personal checks, please) to:Inman Quests 32 Morse Street Asheville, NC 28806 We will gladly accept your PayPal payment (no international orders, please). Send funds to sales@GraphingCalculators.net or e-mail us for an invoice. For orders by mail or PayPal, please be sure to include a phone number and a confirmed physical shipping address (no PO boxes, or APO/FPO, please; UPS will not deliver to them).
School and Government Purchase Orders
We accept school and government purchase orders (subject to approval). Please fax your order to 775-206-1264 or mail it to:Inman Quests 32 Morse Street Asheville, NC 28806
Shipping and Sales Tax
UPS will not deliver to PO boxes, or APO/FPO addresses. Please make sure that your shipping address is a physical address.
Your order will be shipped by UPS Ground Service, 3 Day Select, 2nd Day Air, or Next Day Air. Most items ship by the next business day following order placement (often same day). Typical UPS transit time is an additional 3 to 7 business days for UPS Ground Service, 3 business days for 3 Day Select, 2 business days for 2nd Day Air, and 1 business day for Next Day Air.
Please note: UPS business days are Monday thru Friday only, holidays excepted.
UPS Ground shipping & handling charges for the 48 contiguous states are only $7.95 per order regardless of the number of items ordered (for example, if you order 5 items, shipping & handling charges are still only $7.95).
3 Day Select, 2nd Day Air, and Next Day Air shipping & handling charges are based on UPS shipping table rate plus $4.95 handling. All shipments to Alaska, Hawaii, and Puerto Rico must be shipped 2nd Day Air or Next Day Air.
At this time, we do not ship internationally.
Inman Quests is required by law to charge sales tax on all orders being shipped to the following states:
California (7.25%)
District of Columbia (5.75%)
Maryland (5%)
Massachusetts (5%)
Mississippi (7%)
Nevada (6.5%)
North Carolina (6.75%)
Wisconsin (5%)
We do not charge sales tax on orders shipping to other states. Please note that even though we collect the minimum state sales tax on your purchase, if your county imposes additional taxes, you are responsible for remitting payment to your department of revenue for use tax on your purchase.
Returns
Defective Merchandise
All graphing calculators and accessories are fully warranteed by the manufacturer. If by chance you receive a product which is defective, the manufacturer's warranty information and service address will be clearly marked in the package you receive. Merchandise Damaged During Shipment
If your product is damaged during shipment, the issue can be resolved quickly by notifying UPS.
Other Returns
You can return any item for any reason for a refund within 10 days of receipt provided the following: Returns must be unopened, with ALL original materials and packing and you MUST obtain a return merchandise authorization number (RMA#) prior to return by emailing us at returns@GraphingCalculators.net
NOTE: We must charge a restocking fee (25% of the returned item's purchase price), shipping/handling charges are non-refundable, and the customer is responsible for return shipping.
Credit Card Safety
If you are using a credit card with an international billing address, we may not be able to process your order. We do not ship to mail forwarding locations. For shipments to Puerto Rico, we must use the same shipping address as the billing address; if the billing address is a PO Box, we will be unable to process your order with that credit card.
When you buy from GraphingCalculators.net (Inman Quests), your credit card purchase is processed by secure eCommerce servers run by Yahoo.com - the web's most trusted shopping site. Then your order is encrypted with PGP before being sent to Inman Quests. Your card information is very safe.
Note: GraphingCalculators.net is owned and operated by Inman Quests. As such, any purchases made at GraphingCalculators.net will be billed as Inman Quests on your credit card statement.
|
|